Privacy Policy

 

Summary

This page aims to inform its visitors regarding its ongoing policies in response to the collection, use, and disclosure of Personal Information in respect to the usage of our services by any third party. This privacy policy (“Privacy Policy”) explains how information about you is collected, used and disclosed by us. This Privacy Policy applies to information we collect when 

1. you access to and use of our Sites, 
2. your access to and use of our Applications iOS / Android app, or 
3. your access to and use of our services that link to or reference our Learnlanguages.store Terms. The Site, Application and other Learnlanguages.store services together are hereinafter collectively referred to as the “Learnlanguages.store Website and iOS / Android applications”. The Privacy Policy is intended to meet our duties of transparency under the “General Data Protection Regulation” or “GDPR”.

By downloading, accessing, using and/or interacting with our Learnlanguages.store Website and iOS / Android applications, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Privacy Policy. This Privacy Policy is incorporated by reference into the terms of service available at www.Learnlanguages.store/ (our “Learnlanguages.store Terms”) and is subject to the provisions of the Learnlanguages.store Terms. Capitalized terms (including “Learnlanguages.store”, “us”, “we” and “our”) used but not defined in this Privacy Policy shall have the meaning ascribed to such terms in our Learnlanguages.store Terms. If you have any concerns about providing information to us or the use of that information as described in this Privacy Policy, you should not use our Learnlanguages.store Website and iOS / Android applications.

If you wish to use our Service, it is mandatory that you comply with the regulations of collection and use of information in regards to this policy. The Personal Information that we procure is used to update and improve the Service. We hereby confirm to not use or share abroad your information marking exceptions to that mentioned below and commit to offering services that are legal, authorised, and acceptable.

We reserve the right to change, modify, or remove the contents of this Site at any time or for any reason at our sole discretion without prior notice. However, we bear no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of this Site without notice at any given period of time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of this Site.

We reserve the right to change, revise, update, suspend, discontinue or otherwise modify the Site at any time or for any reason without prior notice. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

 

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other issues in line with the network and maintenance of this Site, resulting in interruptions, delays, or errors.

This document is published by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that requires ‘intermediaries’ to publish the rules and regulations, privacy policy, and terms for access or usage of the website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Modifications

Because we are always looking for new and innovative ways to help you achieve your goals in connection with the use of our Learnlanguages.store IOS / Android app, this Privacy Policy may change over time, so please review it frequently. The effective date at the top indicates the last time this Privacy Policy was modified. If we are required by applicable data protection laws to give you enhanced notice or seek your consent for any such changes, we will do so. You can see when this policy was last updated by checking the “last updated” date displayed at the top of this policy. Any revised Privacy Policy will supersede all previous privacy policies.

Full policy

At Learnlanguages.store, accessible from https://www.learnlanguages.store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Learnlanguages.store and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Commitment

Learnlanguages.store intends to protect the privacy of its users (whether or not registered with Learnlanguages.store) on its website being and the privacy of their data provided to Learnlanguages.store from time to time. The privacy of our Website users, whether you are our former or existing registered user or merely a visitor to our Website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. For the purpose of providing you with quality services, our Website collects preliminary personal information that allows us to identify you as a user and know more about your requirements. Some of our services may direct you to web domains of third parties. Information (if any) provided by you on such web domains may be dealt with by them in the manner provided by the privacy statements of such third-party web domains. This Privacy Policy only deals with your information shared with us (either as a registered user or a mere visitor) and we shall in no manner be liable/bound for protection of information (if any), which may be shared by you on such third-party web domains. We encourage you to very carefully review the privacy policy of any third-party website you visit before using it and to be very cautious before you disclose your personal information on such websites.

Information we collect

Personal   Information: The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message, and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. 

If you are a tutor, teacher, lecturer, instructor, or coaching institution (“Learnlanguages.store Professional”) Learnlanguages.store requires you to register on our Website by providing your name, email ID, personal phone number, password, location, and gender. The Website also prompts you to share a photograph that may help better identify you amongst the prospective customers and which you may share at your own discretion. Such information is published on the Website as a part of the ‘search’ results of the search functionality developed by us. If you are a prospective customer looking to get connected with Learnlanguages.store professionals, our Website collects your name, email ID, personal phone number, details of personal interest, and location. Such information is shared on a limited basis by us with Learnlanguages.store Professionals in order to facilitate faster connection between the parties. Further, in order to consummate certain transactions, our Website may also require you to submit your credit/debit card and/or bank account details through a secure Third Party Payment Gateway provider. We may collect your bank details in certain circumstances, where money needs to be transferred to you via NEFT to your bank account. Such information is kept strictly confidential. Learnlanguages.store also collects your other personal details including but not limited to your feedback, suggestions, views, comments, etc. that may be shared/volunteered by you on our discussion forums or other pages which you may access or visit on our Website. Such information being in the public domain is available for access for all our Website’s users and visitors. In this regard, you are advised to exercise discretion before you make such details public, as such information may be vulnerable to misuse and can be easily misused. Learnlanguages.store in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by you, by any third party, or any party not known to Learnlanguages.store.

For Learnlanguages.store to recognize you as a registered member, you must login with your email and password. At the time of login, you will have the option to instruct the Website to remember you so when you come back the next time to use the Website, you do not have to remember your email and password. Your email and password are never shared by Learnlanguages.store with anybody within or outside of Learnlanguages.store.

All other information exchanged by you with Learnlanguages.store in the form of written communication, responses to emails, feedback required from you, participation in discussions, etc. shall be deemed to be confidential and shall be owned by Learnlanguages.store and shall be available for the exclusive use of Learnlanguages.store. Our Website does not collect information about you unless you specifically and knowingly provide it. Learnlanguages.store DOES NOT trade or sell your information in any manner, except as specified herein, or if express consent is sought from you.We collect information that you choose to provide to us, for example, when you create an account, manage your user profile, participate in any interactive features of the learnlanguages.store website and iOS / android app, request our e-newsletter or other marketing communications, participate in a promotion or survey, request customer support or otherwise communicate with us. The type of information we may collect includes your name, user name, country, telephone number, email address, postal address, photograph, avatar, password, security questions and answers, details about our products you use, details you provide in respond to surveys about our products, information you provide when seeking help from us, billing information, payment card number and account details, forum posts and comments and other contact or identifying information you choose to provide directly.

For your information, the Company has collected, both directly and through third parties, the following categories of personal information about consumers during the preceding twelve (12) month period:

• Identifiers, such as a real name, postal address, Internet Protocol address, account name, or other similar identifier;
• Audio, electronic, visual, thermal, olfactory, or other similar information of a living person;
• Professional or employment-related information; and
• Education information;

How We Collect Information

We collect information: (i) that you choose to provide to us; and (ii) automatically through your use of the Learnlanguages.store website and iOS / Android app. If you are a resident of the European Economic Area (the “EEA“), we rely on one of the following legal grounds to process information about you: (i) where we have your consent, (ii) where we have a legitimate interest to do so, (iii) where the processing is necessary for the performance of a contract with you, and (iv) where we need to comply with a legal or regulatory obligation.

What Information We Collect Automatically When You Use the website and iOS / Android app

We automatically collect information about you including:

Device Information. We collect device-specific information when you access the website and iOS / Android applicationsfrom a computer, mobile, and/or other device, including your hardware model, operating system and version, unique device identifiers, mobile network information, country of access, crash reports, request and referral URL’s and system activity details.

Software Information. We collect software-specific information about your use of the website and iOS / Android app, such as which version of our software and what updates you have installed or use, and the presence of required plug ins.

Use Information. We collect information about your use of the website and iOS / Android app, including the type of browser you use, the language you prefer, access times, pages viewed, user activity, interactions with other users, your internet protocol address and the page you visited before navigating to the website and iOS / Android app.

Information Collected by Cookies and Other Tracking Technologies. We use various technologies to collect information, and this may include sending cookies, web beacons, Flash Cookies (as defined below), or other tracking technologies.

• Cookies. Cookies are small data files stored on your hard drive or in device memory that helps us to improve the website and iOS / Android applicationsand your experience, see which areas and features of the website and iOS / Android applicationsare popular and count visits. For more information about cookies, and how to disable them, please see Section 11 (Your Choices and Controls) below.
• Web Beacons. We may also collect information using web beacons (also known as “tracking pixels“). Web beacons are electronic images that may be used in the website and iOS / Android applicationsor emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Non-Personal   Information: Learnlanguages.store also collects certain other information from you on your visit our Website such as your information about your operating system, browser type, the URL of the previous website you visited, your Internet service provider and your IP Address (“Non-personal Information”). This information cannot be easily used to personally identify you. We use Non-personal information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, to ascertain how our visitors use our website, including information relating to the frequency of visits to our website, the average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, cooperating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that Learnlanguages.store may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services, Website content and to ensure that you are complying with the terms of the applicable agreements between you and Learnlanguages.store. The statistics and data collected may or may not be aggregated. We may in the future also share this information with third-party service providers or third party advertisers to measure the overall effectiveness of our online advertising, content, programming, and for other bonafide purposes as we may desire. By usage of our Website, you expressly permit Learnlanguages.store to access such information for one or more purposes deemed fit by Learnlanguages.store.

 

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.

Improve, personalize, and expand our website.

Understand and analyze how you use our website.

Develop new products, services, features, and functionality.

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

Send you emails.

Find and prevent fraud.

What Kinds of Information We Share

We will share personal information outside of the Company when we have your consent. We’ll ask for your explicit consent to share any sensitive personal information. We do not share your personal information with companies, organizations, or individuals outside of the Company except the following cases:

• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, based on our instructions and in compliance with our Privacy Policy and other appropriate confidentiality and security measures;
• With the Teacher of Learnlanguages.store Website and iOS / Android applicationsand website in connection with providing Teaching Services to the Students;
• With other users of Learnlanguages.store Website and iOS / Android applicationsand website in connection with the social features of the Learnlanguages.store Website and iOS / Android applicationsand website (for example, your username and profile picture, you have accumulated in the Learnlanguages.store Website and iOS / Android applicationsand website that may be visible to other users of the Learnlanguages.store Website and iOS / Android applicationsand website, or information that you provide in your account registration for forum use and your forum comments may be visible to other forum users);
• In response to a request for information if we believe disclosure is required by or otherwise in accordance with any applicable law, regulation or legal process;
• To protect the rights, property and safety of the Company or others;
• Subject to applicable laws, in connection with any merger, sale of company assets or acquisition of all or a portion of our business; or
• With your consent or at your direction, including if we notify you through the Learnlanguages.store Website and iOS / Android applicationsand website that the information you provide will be shared in a particular manner and you provide such information.

For your information, the Company has disclosed to third parties or service providers for business purposes the following categories of personal information about consumers during the preceding twelve (12) month period:

• Identifiers, such as an Internet Protocol address, account name, or other similar identifier;
• Audio, electronic, visual, thermal, olfactory, or other similar information;
• Professional or employment-related information;
• Education information; and
• Consumer profiles based on inferences drawn from the information provided above.

We do not sell any personal information about consumers. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. When we provide this information, we perform appropriate procedures so that the information does not identify you and we contractually prohibit recipients of the data from re-identifying this information to associate the information with you.

Ways You Might Share Your Information through the Learnlanguages.store Website and iOS / Android applicationsand website

The Learnlanguages.store Website and iOS / Android applicationsand website may offer social sharing features and other integrated tools (such as the Facebook or Twitter “Like” button and WeChat “Moments” feature), which let you share actions you take on the Learnlanguages.store Website and iOS / Android applicationsand website with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide such features.

How We Keep Your Information Safe

We take commercially reasonable security measures to help protect information we collect about you from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, and transmitting sensitive information (such as a credit card number) entered while using the Learnlanguages.store Website and iOS / Android applicationsand website using secure socket layer technology (“SSL“).Unfortunately, however, no security system is 100% secure, and we cannot guarantee that the information we collect from you will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information. Your password is an important component of our security system, and as a result it is your responsibility to protect your password. Do not share your password with any third parties. If your password has been compromised for any reason, you should change your password immediately.

Log Files

Learnlanguages.store follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

Cookies and Web Beacons

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Like any other website, Learnlanguages.store uses ‘cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”. Similar to other commercial websites, our Website utilizes a standard technology called “Cookies” and Web server logs to collect information about how our Website is used. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies are only read by the server that places them and is unable to inter alia run programs on your computer, plant viruses, or harvest your personal information. Cookies allow Web servers to recognize your computer each time you return to our Website including the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Website, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Learnlanguages.store understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Learnlanguages.store cookies may disable certain features on our Website and may make it impossible for you to use certain services available on our Website.

Your Choices and Controls

We give you meaningful choices when it comes to important uses and collection of your information. To easily access, view, update, correct, delete or port your personal data, or to update your subscription preferences, please sign into your account and visit “Account Settings“. Where we rely on consent to collect and use information about you, you can withdraw your consent at any time. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any of the Learnlanguages.store Website and iOS / Android applicationsand website purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Learnlanguages.store Website and iOS / Android applicationsand website. For more information, please visit: https://optout.networkadvertising.org opt-out page where you can learn more about NAI members who deliver tailored online ads and your choices to opt-out of receiving them.

Push Notifications. We may send push notifications or “alerts” to your device to provide information regarding the Learnlanguages.store Website and iOS / Android applicationsand website, service updates, promotional communications and other related messages. You can deactivate push notifications by changing your notification settings via your device.

Promotional Communications. You may opt-out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you administrative, transactional, or relationship messages, such as those about your account or our ongoing business relations including but not limited to administrative confirmations, order confirmations, important updates regarding the Learnlanguages.store Website and iOS / Android applicationsand website and notices regarding this Privacy Policy and our Learnlanguages.store Terms.

 

Session Data
We automatically log generic information about your computer’s connection to the Internet, which we call “session data”, that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you, and the activities conducted by you on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and frequency of their visit. It also helps us diagnose problems with our servers and lets us administer our systems better. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

Other
We may from time to time add or enhance products/services available on our Website. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site better and easier to use.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Learnlanguages.store. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Learnlanguages.store, which is sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Learnlanguages.store has no access to or control over these cookies that are used by third-party advertisers.

 

Third-Party Privacy Policies

Learnlanguages.store’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Information Provided to Us by Third Parties

In addition to the information that we collect directly from you, we also collect certain of your information from following third party sources.

App Stores or Distribution Channels. The Learnlanguages.store Website and iOS / Android applicationsand website that are distributed through app stores or distribution channels, such as the Apple App Store, Google Play and other Chinese Android app store, may also request permission to automatically collect other information from your mobile or other device. The Learnlanguages.store Website and iOS / Android applicationsand website may only collect such information with your authorization in accordance with your device operating system’s permission process.

Apple App Store. The Learnlanguages.store Website and iOS / Android applicationsand website that is distributed through the Apple App Store may also request permission to automatically collect other information from your mobile or other device. The Apple App Store may collect information regarding customer activity on the Apple App Store and aggregate that information to understand which part of Apple’s services are of most interest to you. More information on Apple’s privacy policy can be found here. We may only collect such information with your authorization in accordance with your device operating system’s permission process.

Google Play. The Learnlanguages.store Website and iOS / Android applicationsand website that are distributed through Google Play may also request permission to automatically collect other information from your mobile or other device. Google Play may collect device-specific information to help the user decide on which devices the user would like purchases to be available for use. In mobile applications, Google Play may use identifiers specific to your device to serve you more relevant advertisements. More information on Google’s privacy policy can be found here. The Learnlanguages.store Website and iOS / Android applicationsand website may only collect such information with your authorization in accordance with your device operating system’s permission process.

Mobile Website and iOS / Android applicationsand websites. If you use or access the Learnlanguages.store Website and iOS / Android applicationsand website on your mobile device and/or tablet, we receive information about you from the app stores and other mobile website and iOS / Android applicationsand website providers. This information includes your username and/or device ID and the fact that you made a purchase, for instance, but does not include any sensitive or financial information. Some of our mobile website and iOS / Android applicationsand websites also may send information to us that you authorize them to provide. Our mobile products also may request additional personal information from you, such as push notification tokens, your precise location or contact list, and we will collect this information only if you give us your explicit consent.

Third Party Services and User Information. We may allow third parties to serve advertisements in connection with the Learnlanguages.store Website and iOS / Android applicationsand website, to provide analytics services and provide you with other services, such as social media, rewards programs and tournaments. These third parties may use cookies, web beacons and other technologies to collect information about you on the Learnlanguages.store Website and iOS / Android applicationsand website and other websites and online services, such as your name, profile picture, email address, your internet protocol addresses, identifiers associated with your mobile device or applications on the device, pages viewed, time spent on pages, links clicked and conversion information. Some of such third party analytics and advertising services may offer you a choice to opt-out of the collection and/or sharing of this information. This Privacy Policy does not apply to and we are not responsible for, third party cookies, web beacons or other tracking technologies. In addition, we may also receive information about you when other users choose to share their contact lists with us. For example, (i) if you create or log into your account through a social media site (such as Facebook and Wechat), we might have access to certain information from that site, such as your name, profile picture, phone number and/or email address in accordance with the authorization procedures determined by such social media site; and (ii) our services utilize the YouTube application programming interfacing services (API Services) as a third party services, and you are agreeing to be bound by the YouTube’s Terms of Service(https://www.youtube.com/t/terms) and Privacy Policy(http://www.google.com/policies/privacy), and API Services Terms of Service(https://developers.google.com/youtube/terms/api-services-terms-of-service) when engaging YouTube content and services through our service.

We have identified the provider names of some of the third-party analytics and advertising services we use. We take no responsibility for the content or privacy practices of any third party services. We encourage you to carefully review the privacy policies of any third party services you access. Please see the links below to learn more about the data practices of our third-party service providers:

• Google Analytic: google.com/analytics

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Right to Contact a Data Protection Authority

If you have a concern about how we collect and use information, please contact us. You also have the right to contact your local Data Protection Authority. Contact details for Data Protection Authorities in the EEA are available here.

Promotional Initiatives
Learnlanguages.store’s presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, Youtube, Google Plus, etc. is only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions. Learnlanguages.store in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party, whether or not known to Learnlanguages.store.

 ANDROID APPLICATION POLICY

Google Play Services

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

Personally identifiable information from children under 13. In this case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

 

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Information Collection and Use

We collect information: (i) that you choose to provide to us; and (ii) automatically through your use of the Learnlanguages.store Website and iOS / Android applicationsand website. If you are a resident of the European Economic Area (the “EEA“), we rely on one of the following legal grounds to process information about you: (i) where we have your consent, (ii) where we have a legitimate interest to do so, (iii) where the processing is necessary for the performance of a contract with you, and (iv) where we need to comply with a legal or regulatory obligation. For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to camera, audio. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third party service providers used by the app

FAQs

How does Learnlanguages.store protect my Personal Information?

Learnlanguages.store is committed to protecting the privacy and confidentiality of your personal information. Whenever Learnlanguages.store obtains personal information from you, our Website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Save as otherwise provided herein, access to your personal information is limited to Learnlanguages.store’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. Learnlanguages.store uses its best endeavors to maintain physical, electronic, and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, Learnlanguages.store assumes no liability whatsoever for any disclosure of personal information due to unauthorized third-party access or other acts of third parties, or any other acts or omissions beyond the reasonable control of Learnlanguages.store.

How does Learnlanguages.store address children’s privacy?

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions. 

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Learnlanguages.store does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Does Learnlanguages.store secure the content posted by its users?
The content that you store, post, or transmit on or through our Website, such as forum postings, your profile page, the images you upload to our Website, may be accessed by other users (registered or unregistered), including people that you do not know. The purpose of making such content public is to enhance your overall experience and to provide you a website and iOS / Android applicationsand website where users meet and interact on a one-to-one basis. However, the content/images that you post/share on our Website may be prone to misuse by a party not known to you. Learnlanguages.store in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such content, by any third party or any party not known to Learnlanguages.store. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

How does Learnlanguages.store use the information that it collects?

We collect information that you choose to provide to us, for example, when you create an account, manage your user profile, participate in any interactive features of the learnlanguages.store, request our e-newsletter or other marketing communications, participate in a promotion or survey, request customer support or otherwise communicate with us. The type of information we may collect includes your name, user name, country, telephone number, email address, postal address, photograph, avatar, password, security questions and answers, details about our products you use, details you provide in respond to surveys about our products, information you provide when seeking help from us, billing information, payment card number and account details, forum posts and comments and other contact or identifying information you choose to provide directly. Your information may be used by us and/or authorized third parties/service partners to support your interaction with us and to provide you the services and products that we offer. By submitting your personal information to Learnlanguages.store, you expressly acknowledge and consent to Learnlanguages.store to use such information and to process the same in a manner deemed fit by Learnlanguages.store. This may involve conducting data analysis, research-based reviews about deals, transfer of your information to third-party experts for the purpose of outsourcing services offered to you by Learnlanguages.store, etc.

For your information, the Company has collected, both directly and through third parties, the following categories of personal information about consumers during the preceding twelve (12) month period:

• Identifiers, such as a real name, postal address, Internet Protocol address, account name, or other similar identifier;
• Audio, electronic, visual, thermal, olfactory, or other similar information of a living person;
• Professional or employment-related information; and
• Education information;

We may use information about you for various purposes, including to:

• Provide, maintain and improve the Learnlanguages.store Website and iOS / Android applicationsand website;
• Provide and deliver the products and/or services you order and send you related information, including confirmations and invoices;
• Send you communications about products, services, offers, promotions, rewards or events offered by us and other companies and provide news and information we think will be of interest to you;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions, requests and provide customer service;
• Monitor and analyse trends, usage and activities in connection with the Learnlanguages.store Website and iOS / Android applicationsand website;
• Personalise and improve the Learnlanguages.store Website and iOS / Android applicationsand website and provide advertisements, content, suggested connections and features that match user profiles or activities;
• Process and deliver contest entries and rewards; and
• Link or combine with information we receive from others to help understand your needs and provide you with better service.

We retain your data only for as long as necessary to provide the service you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: (i) mandated by law, contract or similar obligations applicable to our business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.

Are calls and demo classes recorded?
Calls that happen between students and tutors, who are a part of the Learnlanguages.store Partnership programs are recorded. Such recordings are made and kept for auditing purposes to ensure that tutors are adhering to the guidelines of the website and iOS / Android applicationsand website and its associated policies.
For the purposes of audits, even demo classes will be recorded to ensure tutors are adhering to the guidelines and policies of the Learnlanguages.store Partnership program. Even regular online class sessions will be recorded for the same purpose.
No recordings will be shared with any third parties or unauthorised personnel. They will be used for internal purposes only.

What security precautions are in place to protect against the loss, misuse or alteration of your information?
Learnlanguages.store makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures and mechanisms compliant with the applicable laws to protect against unauthorized access to and unlawful interception of your personal information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose the information collected from you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a bonafide belief that
(i) such action is necessary to comply with appropriate law enforcement the investigation, a current judicial proceeding, a court order, or legal process served on us or
(ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required
(iii) protect and defend the rights or property of the website owners of Learnlanguages.store, or the users of Learnlanguages.store,
(iv) person(s) or company(ies) who provide certain support services to us, and
(v) person(s) or company(ies) who share certain responsibilities/obligations of Learnlanguages.store.

I have more questions about privacy policy

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at services@learnlanguages.store.

Will Learnlanguages.store change privacy policy in the future?
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy provides a general statement of the ways in which Learnlanguages.store aims to protect your personal information. You may, however, in connection with specific products or services offered by Learnlanguages.store, be provided with privacy policies or statements that substitute or supplement this policy. The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your personal information. The revised policy will be effective immediately upon posting to our website unless otherwise mentioned. This version of the policy is effective from June 14, 2021. You shall be bound by the revised Privacy Policy and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy shall be a defense in any proceedings with regard to the Privacy Policy.

I have a complaint/concern
In accordance with the Information Technology Act OF INDIA, 2000 and rules made thereunder, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of Learnlanguages.store’s Terms of Use, Privacy Policy, and other policies or questions are published as under:
Grievance Officer Name: Zarna Savla
Email address: zarna@learnlanguages.store
The office can be contacted between 9:00 AM to 6:00 PM (IST) from Monday to Friday except on public holidays.

 

Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. By accessing https://www.learnlanguages.store/ (“our Website”/ Website /  iOS app / Android app) and using it on a continued basis, you expressly consent and confirm to Learnlanguages.store collecting, maintaining, using, processing, and disclosing your personal and other information in accordance with this Privacy Policy.